A simple, practical process for supporting change.
Built on evidence and real-world experience. Delivered in a way that’s easy to use, understand and act on.
Change becomes difficult when organisations try to act before they have a clear picture.
This process is deliberately structured in three stages to mirror how good decisions are made:
When teams are under pressure and leaders lack visibility, change often moves too quickly into action. Decisions are made before there’s a shared understanding of what’s actually happening on the ground.
Our process works because it follows a clear sequence.
We combine:
It’s simple yet powerful. This structure helps organisations move forward with confidence and make change stick.
Every successful change journey starts with clarity.
The Assess stage helps you see what your teams need, what obstacles they face, and where the biggest opportunities are.
This insight shows your organisation’s Unique Digital Context. It highlights how people, culture, and daily pressures affect their experience of change.
This gives you a true picture of how your organisation is experiencing technology and change – not assumptions or anecdotes.
It’s the clarity leaders need, and the voice people deserve.
Once we’ve gathered insight from your people, we help you make sense of what it shows.
This is where patterns become clear, and you can confidently see what matters most.
Understand turns information into meaning, and meaning into direction.
We bring together the data within the Navigator platform to highlight:
This gives leaders and managers a clear direction.
Insight only matters when it leads to action.
Through our Navigator platform and hands-on support, the Enable stage provides your teams with confidence, guidance and practical next steps. This helps them adopt technology and work in new ways.
Enablement is not a one-off activity.
Support evolves over time, responding to what’s working, where confidence is growing, and where new barriers appear. This helps organisations maintain momentum and avoid the stop-start pattern that often follows initial change efforts.
We turn your organisation’s insight into:
Everything is tailored to your organisation’s data, so the support is always relevant, realistic and actionable.
Enable turns insight into momentum and helps change take root across your organisation.
Most organisations we work with repeat this process every year. This helps them track progress, see what’s improving, and focus support where it’s needed most.
Each cycle strengthens your digital capability, turning insight into sustained improvement.
Assess → Understand → Enable → Improve → (back to Assess)
With each step, your organisation gains clearer insights, more confidence, and a sustainable way to embrace change.
No. The assessment is designed for everyone, regardless of their role or digital confidence. All questions are in plain English. They focus on your experience, not your technical skills.
No. We capture your details so we can provide personalised help and support. However, your individual responses are never shared. All insights are grouped by team or organisation, so your input contributes to the bigger picture without identifying you. This process is designed to support everyone, not to single anyone out.
Most people complete it in around 1-12 minutes.
Your organisation receives insights based on the collective responses. These highlight pressures, opportunities and improvement areas. Teams then use this information to guide support, training and investment decisions.
*In the new version of the assessment, you will be provided with immediate recommendations. More to come on this soon …
That’s fine. Some of the questions seek your perspective, you do not need to answer them all. Simply answer based on your experience.
No, the aim is the opposite. The insights help your organisation ease pressure, enhance tools, and simplify processes. This allows people to work more effectively.
Senior leaders, managers, IT, and transformation teams use these insights to see what staff need and how to best support them. Everyone sees the part that’s relevant to their role.
It goes beyond sentiment. WeChange.AI links people’s experiences to real tools, tasks, pressures, and opportunities. This approach provides organisations with clear, actionable steps instead of just broad themes.
Your organisation will get team-level insights. Depending on your package, you might also access personalised learning resources to help you work smarter.
Most organisations run it annually. This helps us track progress, see what’s improving, and spot new challenges as technology changes.
If you want to understand where your organisation stands – and what to focus on next – we’d love to help.
