Adding information to a template document (for example, a Word template): why this should be rare, and what to do instead
Templates can feel like the safe option: a familiar Word document, the same layout, fill in the blanks, send it on. But in most organisations, needing to fill in a template document should be the exception, not the norm. If people are regularly copying and pasting details into Word, it often means the organisation is […]
Completing hard copy documents
Completing hard copy documents (and moving beyond paper) For most people, hard copy documents are now the exception, not the norm. The vast majority of government services are online, and our everyday tools have improved so much that printing, scanning, and retyping information should rarely be necessary. That said, some processes still involve paper. You […]
Typing or copying information from one source to another: how to reduce re-keying, cut errors, and make work easier
At WeChange.AI, we assess a range of ways people spend their time at work, then share practical suggestions to help reduce time spent on certain activities. One of the activities we assess is typing or copying information from one source to another, sometimes described as re-keying information. This matters because re-keying is usually time-consuming, can […]
Printing or Photocopying Documents: how to reduce it, simplify it, and free up time for better work
At WeChange.AI, we assess a range of ways people spend their time at work, then suggest practical ways to reduce time spent on certain activities. Our assessment includes common tasks like printing or photocopying documents, because across many organisations it remains a surprisingly frequent source of avoidable effort, cost, and delay. This page is designed […]
Sending Paper Post: how to reduce it, simplify it, and free up time for better work
At WeChange.AI, we assess a range of ways people spend their time at work, then suggest practical ways to reduce time spent on certain activities.For some activities, the answers are straightforward. For others, the best solution depends on your service, your residents, your risk, and the information you need to handle. Sending paper post is […]