You've invested in the technology.
Now invest in the people who use it.
Live 1-hour skilling sessions, run online and shaped around people’s roles and what your organisation needs. Sessions run monthly for organisations using Navigator, and everyone in your organisation can join. Our sessions are CPD accredited, and eligible live attendees receive a certificate.
What is skilling?
Skilling is our name for ongoing digital skills training. Your people join live sessions in Microsoft 365, Copilot and Power Platform regularly, and each one is built around real tasks from their working week.
Navigator shows each person where to start and shows you what’s changing, so the learning keeps pace with your people and with the technology.
Our Skilling Approach:
Why it matters
Most organisations have Microsoft 365, and many now have Copilot. The hard part is helping people see what's there, how it fits their job and where to start.
Sometimes the barrier is time, workload or a slow process, and another course won't fix that. Navigator, our change and adoption platform, shows you which barrier you're dealing with before anyone books a session.
Copilot is switched on, but many people haven't found a use for it in their own work.
How we help: Sessions show Copilot and Microsoft 365 working on tasks people already do.
A generic demo with no link to the actual job is forgotten within days.
How we help: Monthly live sessions built around real work, with recordings and resources to revisit.
People can't take in new tools when they're already at capacity.
How we help: Navigator shows where workload is the real barrier, so support fits the time people have.
Attendance figures tell you who turned up. They don't tell you what changed.
How we help: Regular Digital Snapshots show how confidence and use change over time.
How sessions work
We don't believe people need more feature tours. Each session explains what a tool is and how it fits with the others, then uses realistic workplace scenarios and live demonstrations to show how it applies to tasks people do every week, like writing a document together without multiple versions, finding information faster or automating a routine job.
Questions every session answers:
Our presenters and experts answer questions during each session, often showing live examples. Every session is recorded, and depending on the session, resources also include captions or a transcript, an accessible written summary and practice files. Session resources are accessible web pages rather than PDFs, checked for clear headings, readable layouts, alternative text and contrast.
Live Q&A
Recorded
Captions or transcript
Written summary
Practice files
Web pages, not PDFs
CPD Accredited
Each session is independently accredited, so attendees get formal evidence of their professional development.
Eligible live attendees automatically receive a certificate showing the session, the date and their CPD points. Each 1-hour session earns 1 CPD point.
Our sessions are reviewed against CPD standards by an independent body, which helps when you’re choosing a training provider or reporting to governance.
CPD sessions sit alongside role-based recommendations in Navigator, and many customers add workshops and further support. Together, they make accredited learning part of the wider change you’re making across your organisation.
“Their skills sessions have been particularly effective because they connect technology directly to people’s everyday work. Rather than teaching functionality for functionality’s sake, they help colleagues understand how these tools can make their jobs easier, remove inefficiency and create opportunities to work differently.”
Darren Kidson
Service Director, Digital Data & Technology / CIO Digital
Colchester City Council
Built around roles
People experience technology while managing a team, delivering a service, supporting residents or customers, governing an organisation or getting through a busy working day. The technology may be shared, but the context is different. So we shape learning around what people are trying to achieve, the decisions they make and the pressures they face.
We're developing learning for:
The essentials done well, so routine work takes less time and effort.
How to create time for learning, interpret your team's insight and support new ways of working.
The decisions behind digital capability and AI: where to invest, what to prioritise and how to keep it safe.
Concise, practical guidance on communication, safe AI use and handling information in demanding, public-facing roles.
The skills and materials to support colleagues locally, where the work happens.
Learning built around the processes and use cases specific to their service.
How it works
Skilling runs alongside Navigator, our change and adoption platform, as part of our Framework for Change. Navigator comes first, so every session builds on what it has already shown you about your people.
Navigator also tracks skilling attendance and engagement. You can see where teams need more encouragement and celebrate the people taking part. Each annual Digital Snapshot then shows how confidence and technology use have changed.
1
Each person completes a 10 to 15-minute Navigator questionnaire and gets a Digital Snapshot: a personal baseline of their confidence, tool use, workload and more. There are no right or wrong answers.
2
Your combined results, reported in Power BI, show where learning will make the biggest difference, and where the barrier is something else, like workload or a process that could be simplified.
3
People join live sessions recommended for their role and level, then put them into practice with resources and hands-on support.
4
Regular snapshots show what's changed and refresh each person's recommendations.
Workshops and hands-on support
Live sessions reach people consistently across the organisation. Some challenges need a smaller group to work through the detail together, in person or online, with facilitators who can help them explore better ways of working.
Our specialists use your Navigator data to shape each workshop around what your team needs. Everyone leaves with an action plan, a named owner for each step and follow-up support where agreed.
Format
1-hour live online
Who
Anyone in your organisation
Content
Set topics
Purpose
Build skills at scale
Format
Hands-on, in person or online
Who
A team, service or leadership group
Content
Tailored to your challenge
Purpose
Solve a specific problem
What we cover
Windows and Microsoft 365: Getting started
OneDrive, Teams and SharePoint
OneDrive and SharePoint
Windows and Microsoft 365: Accessibility and personalisation
Outlook, Calendar and Bookings
Microsoft Teams and Whiteboard
Microsoft Loop
Viva Engage, Viva Learning, Viva Insights and SharePoint Hub
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
OneNote and Copilot Notebooks
Microsoft 365
Microsoft Forms
Microsoft SharePoint
Microsoft Lists
Microsoft Copilot: Understand, create and find
Microsoft Copilot: Build an agent
Microsoft Power Automate
Microsoft Power Apps
Essential skills and dependable everyday habits. No previous knowledge of the app needed.
Builds on the foundations with better ways to collaborate, organise information and create content.
Combines tools to solve problems and improve processes. No technical or developer background needed.
Levels describe the content, not the person. Navigator suggests a starting point, and anyone can join any level.
Whether you're starting with the basics or preparing people for Copilot, we'll help you build a practical, measurable approach to skilling.
Yes. Skilling runs alongside Navigator, our change and adoption platform. Each person’s Digital Snapshot points them to the sessions most useful to them, and your combined results show what changes over time.
For public and third-sector organisations, yes. Sessions run nationally across our customers in those sectors, which keeps costs down and lets attendees share ideas and good practice with peers in similar roles. Private-sector organisations can have sessions run just for their own staff, or join our regular monthly sessions.
WeChange.AI offers skilling sessions for people with a full Copilot licence and for those without. We purposefully keep the sessions separate so attendees aren’t confused. Those with a full licence can upgrade their Navigator settings to see the Copilot skilling.
They can watch the recording in Navigator whenever suits them. To ask questions and earn CPD points, people need to join the session live.
Sessions are led by Microsoft specialists with years of experience delivering skilling. Our team have also worked in large public and private-sector organisations, so the examples and advice they share come from real work.
Every organisation is different. We’ll show you how Navigator works in your context and what it would mean for your teams.
